LaunchRecord
Chat Suggestions

Chat Suggestions

Help users know what to ask from the start

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About

Most chat conversations slow down because users don’t know what to ask. A blank input box often leads to vague messages, extra clarification, and unnecessary back-and-forth. With Chat Suggestions, predefined quick-reply options appear directly inside the chat, guiding users to the right question or action instantly. The result is clearer intent from the first message, faster resolutions, and a smoother experience for both customers and support teams.

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